Terms and Conditions of Service Agreement
ACCOUNTLET SERVICE AGREEMENT
Effective Date: Upon submission of onboarding form
Parties: Accountlet LLC ("Accountlet," "we," "us," "our") and Client ("you," "your")
1. SERVICES PROVIDED
Accountlet will provide monthly bookkeeping services according to your selected plan, which may include:
Monthly categorization and reconciliation of bank and credit card transactions
Preparation of Profit & Loss statements and Balance Sheets
Year-end tax-ready financial package (if included in your plan or purchased as add-on)
Regular check-in calls as specified in your service tier
Email and phone support as outlined in your plan
Important: Our services are for bookkeeping and year end tax preparation. We do not provide tax advice, legal advice, audit services, or serve as Certified Public Accountants (CPAs) unless explicitly stated in writing. You should consult with a qualified tax professional or CPA for tax planning and advice.
2. CLIENT RESPONSIBILITIES
You agree to:
Provide complete, accurate, and timely financial information and documentation
Grant us timely access to QuickBooks Online or other required accounting software
Respond to our requests for information or clarification within 5 business days
Review all monthly financial statements and reports we provide for accuracy
Notify us immediately (within 10 days of receiving reports) of any errors, discrepancies, or concerns
Maintain organized records and documentation of all business transactions
Ensure all information provided to us is truthful and complete
Keep your accounting software subscription current and paid
Inform us of any changes to your business structure, banking, or operations
Your failure to provide accurate and complete information may result in errors in our work, for which we are not liable.
3. ACCURACY AND RELIABILITY OF INFORMATION
Client Responsibility for Accuracy: You acknowledge that the accuracy of our work depends entirely on the accuracy and completeness of the information you provide. We will perform our services based on the information you give us, and we are not responsible for verifying the accuracy of source documents, receipts, invoices, or other records you provide.
No Duty to Detect Fraud: We are not responsible for detecting or preventing fraud, embezzlement, theft, or other illegal activities within your business. Our services do not include forensic accounting or fraud detection.
No Guarantee of Accuracy: While we use reasonable care and professional judgment in our work, we do not guarantee that our work will be error-free or that it will meet all regulatory requirements. You are ultimately responsible for the accuracy of your financial records and tax filings.
Review Requirement: You must review all financial statements, reports, and deliverables we provide within 10 days of receipt. If you do not notify us of any errors or discrepancies within 10 days, you acknowledge that our work is accepted as accurate and complete.
4. LIMITATION OF LIABILITY
Maximum Liability: Accountlet's total liability to you for any and all claims arising from our services is strictly limited to the total amount of fees you paid to Accountlet in the three (3) months immediately preceding the claim. This is your sole and exclusive remedy.
No Liability For:
Errors or omissions resulting from incomplete, inaccurate, or untimely information provided by you
Decisions you make based on financial reports or information we provide
Tax penalties, interest, or fines resulting from late filing, underreporting, or errors in tax returns (unless we prepared the tax return and the error was solely our fault)
Losses resulting from your failure to review financial statements or notify us of errors within 10 days
Third-party software failures, data breaches, or security issues (including QuickBooks, banks, payment processors)
Business decisions, investments, loans, or financial transactions you undertake
Lost profits, lost revenue, lost business opportunities, or any consequential, indirect, incidental, special, or punitive damages
Any claims made more than one (1) year after the services were performed
Acts of God, internet outages, software malfunctions, or other events beyond our reasonable control
No Consequential Damages: Under no circumstances will Accountlet be liable for any indirect, consequential, special, incidental, or punitive damages, including but not limited to lost profits, lost revenue, loss of business opportunity, or business interruption, even if we have been advised of the possibility of such damages.
Third-Party Reliance: Our work product is prepared solely for your internal business use. Third parties (including banks, investors, creditors, or government agencies) may not rely on our work without our express written consent. We are not liable for any damages arising from third-party reliance on our work.
5. ERRORS AND OMISSIONS
Notification of Errors: If you discover any error or omission in our work, you must notify us in writing within ten (10) days of receiving the work product. Failure to notify us within this timeframe constitutes acceptance of our work as accurate and complete.
Our Remedy for Errors: If we make an error that is solely our fault (not caused by your information or actions), our sole obligation is to correct the error at no additional charge to you. We are not responsible for any penalties, interest, or consequential damages resulting from the error.
No Guarantee: We do not guarantee that our work will result in tax savings, loan approval, favorable audits, or any specific financial outcome. Our services are provided on an "as-is" basis using reasonable professional care.
6. PRICING, PAYMENT & BILLING
Monthly Billing: Services are billed monthly in advance on the 1st day of each month. Your first invoice will be prorated based on your start date.
Payment Terms: Payment is due immediately upon receipt of invoice. Invoices are sent via email and are payable by credit card, ACH, or check.
Late Payments: If payment is not received within fifteen (15) days of the due date:
A late fee of $50 or 5% of the outstanding balance (whichever is greater) will be assessed
We reserve the right to suspend services until payment is received
We may terminate this agreement if payment is more than 30 days past due
Price Increases: We reserve the right to increase pricing with thirty (30) days written notice. Continued use of services after the notice period constitutes acceptance of the new pricing.
Non-Refundable: All fees are non-refundable once services begin for that billing period. If you cancel mid-month, you remain responsible for the full month's payment with no prorated refund.
Transaction Overages: If your monthly transactions exceed your plan's limit, we will notify you and may upgrade your plan to the appropriate tier, with the new pricing effective the following month.
RECURRING BILLING AUTHORIZATION
By signing this Agreement, you authorize Accountlet LLC to automatically charge your payment method (credit card, debit card, or bank account) on a recurring basis for your selected service package.
Billing Frequency: Charges will occur monthly or annually, depending on the billing plan you selected. Monthly billing occurs on the 1st of each month. Annual billing occurs on your anniversary date.
Ongoing Authorization: This authorization continues automatically for as long as services are provided until either party provides 30 days written notice to cancel as outlined in the Cancellation section. No additional authorization is required for each billing cycle.
Your Responsibilities:
Maintain a valid payment method on file at all times
Update payment information if your card expires or account changes
Provide 30 days written notice before your next billing date to cancel and stop recurring charges
Failed Payments: If payment fails, we may retry the charge, assess late fees, and suspend services until payment is received.
Price Changes: We may change pricing with 30 days notice. Continued use of services after notice constitutes acceptance, and you authorize us to charge the new amount.
No Refunds: All recurring charges are final and non-refundable once processed. Cancellation does not entitle you to refunds for the current or any prior billing period.
You expressly authorize Accountlet LLC to initiate recurring charges to your payment method until services are cancelled in writing with proper notice.
7. CANCELLATION & TERMINATION
Cancellation by Client: You may cancel services at any time by providing thirty (30) days written notice via email to info@accountlet.com. Your cancellation notice must be received at least 30 days before your next billing date to avoid being charged for the following month.
Example: If your billing date is the 1st of the month and you want to cancel effective March 1st, you must submit written cancellation notice by February 1st (or earlier).
No Refunds: Cancellation does not entitle you to a refund for the current billing period or any prior periods. You remain responsible for payment through your cancellation date.
Termination by Accountlet: We reserve the right to suspend or terminate services immediately at any time for any reason, including but not limited to:
Non-payment or late payment
Your failure to provide requested information or documentation
Your failure to grant access to accounting software or financial accounts
Abusive, threatening, or disrespectful behavior toward our team
Your breach of any term of this Agreement
Suspected fraud, illegal activity, or ethical concerns
Business relationship incompatibility or communication difficulties
Any reason we deem appropriate in our sole discretion
Termination Notice: If we terminate services, we will provide notice via email.
Termination is effective immediately upon notice. We are not required to provide a reason for termination.
Final Deliverables: Upon termination or cancellation by either party, we will provide you with final financial reports showing work completed through the termination date within fifteen (15) days. You remain responsible for all outstanding payments.
Return of Records: We will provide you with digital copies of your financial records and data. You are responsible for maintaining your own backups. We are not required to maintain your records after termination.
8. SUSPENSION OF SERVICES
Right to Suspend: We reserve the right to suspend services at any time, with or without notice, for any reason, including but not limited to:
Non-payment or late payment
Failure to provide requested information within 10 business days
Failure to grant or maintain access to accounting software
Conduct we deem inappropriate, abusive, or unprofessional
Your breach of this Agreement
Technical issues, software problems, or circumstances beyond our control
Any other reason in our sole discretion
No Liability for Suspension: We are not liable for any damages, losses, penalties, or consequences resulting from suspension of services, including tax penalties, missed deadlines, or business disruption.
Continuation of Billing: Suspension of services does not suspend your billing obligations. You remain responsible for monthly payments during any suspension period unless we agree otherwise in writing.
Resumption of Services: Services may be resumed at our discretion once the issue causing suspension is resolved. We are not obligated to resume services.
9. CONFIDENTIALITY & DATA SECURITY
Confidentiality: We will maintain the confidentiality of your financial information and will not disclose it to third parties except:
As required by law, court order, or government agency
To our team members who need access to perform services
To third-party service providers (such as QuickBooks) necessary to provide services
With your written consent
Data Security: We use commercially reasonable security measures to protect your data, including encryption and secure access controls. However, we cannot guarantee absolute security and are not liable for data breaches, hacking, or unauthorized access caused by third parties or events beyond our control.
Your Responsibility: You are responsible for maintaining the security of your own passwords, login credentials, and access to your accounting software and email.
10. INDEPENDENT CONTRACTOR RELATIONSHIP
Accountlet is an independent contractor, not an employee, partner, joint venturer, or agent of your business. We have no authority to bind you to any contracts, obligations, or agreements. You are not entitled to any employee benefits from us. Each party is responsible for their own taxes, insurance, and regulatory compliance.
11. DISPUTE RESOLUTION & ARBITRATION
Informal Resolution: If any dispute arises between us, both parties agree to first attempt to resolve it through good-faith negotiation and direct communication.
Binding Arbitration: If we cannot resolve the dispute informally within thirty (30) days, both parties agree that the dispute will be resolved through binding arbitration rather than in court. Arbitration will be conducted under the rules of the American Arbitration Association (AAA).
Arbitration Location: Arbitration will take place in New Jersey (or virtually if both parties agree).
Arbitration Costs: Each party will bear its own attorney's fees and costs. The arbitrator's fees will be split equally between both parties. The prevailing party may be awarded reasonable attorney's fees at the arbitrator's discretion.
No Class Actions: You agree that any dispute will be resolved on an individual basis only. You waive the right to participate in class actions, class arbitrations, or any representative proceedings.
Waiver of Jury Trial: Both parties waive the right to a jury trial for any disputes.
Exceptions: Either party may seek injunctive relief in court to protect intellectual property rights or confidential information.
12. INTELLECTUAL PROPERTY
Our Property: All templates, methodologies, processes, systems, and proprietary tools we use remain our exclusive property. You receive no ownership rights to our intellectual property.
Your Property: You retain ownership of your financial data and records. We claim no ownership of your business information.
License: We grant you a non-exclusive, non-transferable license to use reports and deliverables we create solely for your internal business purposes.
13. COMPLIANCE & PROFESSIONAL STANDARDS
Professional Standards: We will perform services in accordance with generally accepted bookkeeping practices. However, we are not bound by CPA professional standards unless we explicitly state that a CPA is performing your services.
Your Compliance: You are solely responsible for compliance with all tax laws, employment laws, securities laws, and other regulations applicable to your business. Our services do not include legal or regulatory compliance advice.
Tax Filing: We do not file tax returns unless explicitly included in your service plan or purchased as an add-on. Preparation of tax-ready financial packages does not constitute tax return preparation or filing.
14. CHANGES TO TERMS
We reserve the right to modify these terms and our pricing at any time with thirty (30) days written notice via email. Continued use of services after the notice period constitutes your acceptance of the modified terms. If you do not agree to the changes, you may cancel services as described in Section 7.
15. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between you and Accountlet and supersedes all prior discussions, negotiations, or agreements, whether written or oral. Any modifications to this Agreement must be in writing and signed by both parties. No employee or representative of Accountlet has authority to modify this Agreement verbally.
16. SEVERABILITY
If any provision of this Agreement is found to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
17. GOVERNING LAW
This Agreement is governed by the laws of the State of New Jersey, without regard to conflict of law principles.
18. FORCE MAJEURE
We are not liable for any failure or delay in performing our obligations due to circumstances beyond our reasonable control, including but not limited to: acts of God, natural disasters, war, terrorism, pandemics, government actions, internet or utility outages, strikes, or third-party service failures.
19. NOTICES
All notices must be in writing and sent via email to the email addresses provided in this Agreement. Notice is deemed received when sent via email.
20. NO WAIVER
Our failure to enforce any provision of this Agreement does not constitute a waiver of that provision or any other provision. Any waiver must be in writing and signed by both parties.
Contact Us
Accountlet welcomes your questions or comments regarding the Terms:
Accountlet LLC
2 Arnot Street, Suite 6, Unit 453
Lodi, NJ 07644
Attention: Management
Email Address:
info@accountlet.com
Subject is required.
Telephone number:
(973) 433-5549
Effective as of January 01, 2018
For purposes of this Agreement, Customer or Client shall mean an individual, organization, business entity, or any entity whatsoever that pays a fee to Accountlet LLC for services.